You confirm that whether by way of copyright ownership or otherwise you have authority to and do grant us permission to print all the artwork you submit to us and that you will indemnify us from any liabilities or costs that we may incur as a result of claims to the contrary.
HHHI agrees that you retain all legal rights to the artwork and files that you upload. You are responsible for your images, and you may edit or delete your images at any time. HHHI will use your images to manufacture products per your request. HHHI will only use your images in promotional materials with your express permission.
HHHI software is unable to check the resolution quality of individual images used in composite designs generated in third party programs. If a collection of images have been generated in a third party program such as Photoshop and then uploaded as a single .jpg, HHHI software can only read the resolution quality of the entire flattened file. HHHI therefore cannot be responsible for resolution quality of individual images composited together in third party programs.
All Goods are offered for sale subject to availability and subject to our acceptance of the order.
We reserve the right to reject any order without the obligation to assign any reason for doing so. No order shall be deemed accepted by the our team, and until, it is confirmed unconditionally by the our PDF proof and order confirmation.
HHHI has a policy of continuous product development and HHHI reserves the right to amend the specifications of any of the Goods without prior notice.
HHHI takes every care to carry out your instructions, however, it is your sole responsibility to make changes as recommended in the PDF proof and undertake a final proof reading of the proofs. HHHI shall be under no liability whatsoever for any errors in the artwork, including those not corrected by you in the final PDF proof review and reading.
We’ll start working on your order shortly after it is placed – usually on the same day – so it’s really important to get in touch ASAP if you would like to cancel it. We aren’t able to cancel orders once they are in production.
Full list price applies except as per any discounts listed in our current price list or promo codes supplied through various promotional initiatives. They are subject to their own terms and conditions; For instance, sale prices or promo codes may only be available during a designated time period and their use is subject to the conditions of that promotion and time period. HHHI reserves the right to review, pause, or cancel discounts and promotions at our discretion.
Uploading of inappropriate images may lead to account termination.
Residents of Australia and New Zealand: your prices will be expressed in your currency.
HHHI reserves the right to change prices on already started projects. This includes scenarios whereby a customer has started one or multiple projects that were left inactive and following a global price adjustment the started project or projects now have a different price.
HHHI reserves the right to cancel uncompleted orders and/or projects in the event that a product is no longer offered.
While every effort will be taken by HHHI to match PMS (Pantone™) colours, we will take no responsibility for any variation due to substrates, half tones and/or detailed graphics between Pantone™ swatches and the final product.
Sample packs are sent out to provide an idea of what a finished product may look like. HHHI does not guarantee paper or coating consistency of a finished product. Various seasonal and economical factors may affect the printing process, and for this reason, finished products may vary from the samples received.
Our products are made to the highest standards. We take pride in our quality.
However, due to the nature of printing, minor variations can occur. As such you will not hold HHHI liable for any minor variations of colour, texture, and trimming that may occur to the Goods during the printing process or where the Goods vary in minor respects from the artwork supplied by the Customer. Trimming and embellishments may vary by up to one millimetre (1mm) from the PDF proof, specification, or print job to print job, and that such variation will not constitute a fault in the print job.
If any major defect in material, workmanship or printing is evident upon delivery, the faulty product will be replaced free of charge if the issue is raised with the HHHI team within 14 days of receipt of the physical product.
Claims for faulty goods and damage in transit: Your order will be carefully inspected and packed before dispatch and will be insured in transit. You must inspect your consignment for visible damage before you sign for receipt. If goods are damaged in transit the Customer must retain all packaging and notify both us and the Courier immediately. We will re-supply any product which is not delivered as per your order or order confirmation (whichever is applicable) but you must claim within seven working days. At our discretion we may request you to securely repack goods that are faulty, damaged in transit or incorrectly supplied for shipment back to us at our expense. If so requested, this is a condition of re-supply.
If an account engages in debilitating actions such as purposefully generating spam emails, threatening support agents, or placing a high volume of fraudulent design orders then a courteous warning will be issued. If warnings do not resolve the situation HHHI reserves the right to suspend accounts.
To the maximum extent permitted by law, in no event will HHHI be liable for any lost revenue, profit or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use HHHI or arising out of any images posted on HHHI even if HHHI has been advised of the possibility of such damages.
Any comments, suggestions, proposals or other feedback provided to HHHI in connection with the operation or content of our sites and products shall be provided by the submitter and received by HHHI on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of HHHI. By submitting any such information to HHHI, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that HHHI shall be free to use such information on an unrestricted basis.
You must be at least 13 years or older to register and use HHHI products and services. If you are under 13, you must use an account created by a parent or guardian, and you must have the explicit permission of a parent or guardian to use HHHI.
These Terms & Conditions may be changed without notice. It is your responsibility to review this page regularly for changes. Continued use of the HHHI website following any change constitutes your acceptance of the change. In addition, by ordering products or using services, you acknowledge that you have read and agree to these terms in their entirety.